
Shiksha Saathi
A production-grade RAG-based SaaS chatbot providing 24x7 student support for college-specific academic information.
Status: Under Development.
Category: GenAI/RAG.
Shiksha Saathi is a production-ready Retrieval-Augmented Generation (RAG) chatbot designed to assist college students with official academic information when administrative staff are unavailable. The system allows institutes to upload and manage knowledge sources such as notices, circulars, and policy documents through a dedicated admin panel. Administrators can update the knowledge base in real time, modify system instructions, monitor usage metrics, and intervene when the chatbot’s confidence falls below a defined safety threshold. To prevent misinformation in high-stakes academic contexts, the chatbot uses confidence-based query gating, handing off ambiguous or unsafe queries to human administrators. Analytics dashboards surface the most confusing topics, frequently missed notices, and unresolved student queries, enabling institutes to proactively address communication gaps.
Key features of Shiksha Saathi
- Production-grade RAG chatbot for college-specific data
- Real-time knowledge base management and dynamic system prompt control via admin panel
- Confidence-threshold based human handoff to prevent hallucinations
- Analytics dashboard for high-confusion and unresolved queries
Built with: python, FastAPI, Firestore, Transformers, Gemini API, Pinecone, Dropbox, Vercel, HTML/CSS, Vanilla JS.
Source code: https://github.com/monojitgoswami69/Shiksha_Saathi












